[FR] Service desk (Extended Support)
[NL] Service Desk (extended support)

contract notice

Following the summary about the notice 2020/S 103-248537 dispatched in the year 2020.

Contracting authority [FR] GIAL/i-CITY
[NL] GIAL/i-CITY 28 info
Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad (BE100) more authorities
Type of the contracting authority Other
Main activity Other
Type of contract Services
Main CPV code
Place of performance Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad (BE100) more
Country FR;NL; - country: BE
Document type Contract notice
Procedure Open procedure
Type of bid Submission for all lots
Award criteria Lowest price
Regulation European Union, with participation of GPA countries
Publication date 2020-05-28 00:00:00
Deadline 2020-08-26 00:00:00
Values 1˙000˙000.00 EUR (estimated total)
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TECHNICAL_SECTION

1 RECEPTION_ID: 20-256103-001

1 DELETION_DATE: 20200826

1 FORM_LG_LIST: FR NL

1 COMMENTS: From Convertor

LINKS_SECTION

1 XML_SCHEMA_DEFINITION_LINK

1 OFFICIAL_FORMS_LINK

1 FORMS_LABELS_LINK

1 ORIGINAL_CPV_LINK

1 ORIGINAL_NUTS_LINK

CODED_DATA_SECTION

1 REF_OJS

2 COLL_OJ: S

2 NO_OJ: 103

2 DATE_PUB: 20200528

1 NOTICE_DATA

2 NO_DOC_OJS: 2020/S 103-248537

2 URI_LIST

3 --- URI_DOC   value: http://ted.europa.eu/udl?uri=TED:NOTICE:248537-2020:TEXT:FR:HTML

3 --- URI_DOC   value: http://ted.europa.eu/udl?uri=TED:NOTICE:248537-2020:TEXT:NL:HTML

2 LG_ORIG: FR

2 LG_ORIG: NL

2 ISO_COUNTRY

INFO: BE

2 IA_URL_GENERAL: http://i-city.brucity.be/

2 IA_URL_ETENDERING: https://enot.publicprocurement.be/enot-war/preViewNotice.do?noticeId=376518

2 ORIGINAL_CPV: Computer support services

INFOCODE: 72610000

2 VALUES

3 --- VALUE   value: 1000000.00

1 CODIF_DATA

2 DS_DATE_DISPATCH: 20200526

2 DT_DATE_FOR_SUBMISSION: 20200826 11:00

2 AA_AUTHORITY_TYPE: Other

INFOCODE: 8

2 TD_DOCUMENT_TYPE: Contract notice

INFOCODE: 3

2 NC_CONTRACT_NATURE: Services

INFOCODE: 4

2 PR_PROC: Open procedure

INFOCODE: 1

2 RP_REGULATION: European Union, with participation by GPA countries

INFOCODE: 5

2 TY_TYPE_BID: Submission for all lots

INFOCODE: 1

2 AC_AWARD_CRIT: The most economic tender

INFOCODE: 2

2 MA_MAIN_ACTIVITIES: Other

INFOCODE: 8

2 HEADING: 01C02

2 INITIATOR: 01

TRANSLATION_SECTION

1 ML_TITLES

2 ML_TI_DOC

3 --- TI_CY   value: Belgique

3 --- TI_TOWN   value: Bruxelles

3 TI_TEXT

L: 4 --- key: (P)   value: Services d'assistance informatique

2 ML_TI_DOC

3 --- TI_CY   value: België

3 --- TI_TOWN   value: Brussel

3 TI_TEXT

L: 4 --- key: (P)   value: Computerondersteuningsdiensten

2 ML_TI_DOC

3 --- TI_CY   value: Бeлгия

3 --- TI_TOWN   value: Брюксел

3 TI_TEXT

L: 4 --- key: (P)   value: Услуги по оказване на помощ в областта на компютърните системи

2 ML_TI_DOC

3 --- TI_CY   value: Belgie

3 --- TI_TOWN   value: Brusel

3 TI_TEXT

L: 4 --- key: (P)   value: Výpočetní podpora

2 ML_TI_DOC

3 --- TI_CY   value: Belgien

3 --- TI_TOWN   value: Bruxelles

3 TI_TEXT

L: 4 --- key: (P)   value: Datamatsupporttjenester

2 ML_TI_DOC

3 --- TI_CY   value: Belgien

3 --- TI_TOWN   value: Brüssel

3 TI_TEXT

L: 4 --- key: (P)   value: Computerunterstützung

2 ML_TI_DOC

3 --- TI_CY   value: Βέλγιο

3 --- TI_TOWN   value: Βρυξέλλες

3 TI_TEXT

L: 4 --- key: (P)   value: Υπηρεσίες υποστήριξης ηλεκτρονικών υπολογιστών

2 ML_TI_DOC

3 --- TI_CY   value: Belgium

3 --- TI_TOWN   value: Brussels

3 TI_TEXT

L: 4 --- key: (P)   value: Computer support services

2 ML_TI_DOC

3 --- TI_CY   value: Bélgica

3 --- TI_TOWN   value: Bruselas

3 TI_TEXT

L: 4 --- key: (P)   value: Servicios de apoyo informático

2 ML_TI_DOC

3 --- TI_CY   value: Belgia

3 --- TI_TOWN   value: Brüssel

3 TI_TEXT

L: 4 --- key: (P)   value: Arvuti tugiteenused

2 ML_TI_DOC

3 --- TI_CY   value: Belgia

3 --- TI_TOWN   value: Bryssel

3 TI_TEXT

L: 4 --- key: (P)   value: Tietokonetuki

2 ML_TI_DOC

3 --- TI_CY   value: Bheilg, an

3 --- TI_TOWN   value: An Bhruiséil

3 TI_TEXT

L: 4 --- key: (P)   value: Computer support services

2 ML_TI_DOC

3 --- TI_CY   value: Belgija

3 --- TI_TOWN   value: Bruxelles

3 TI_TEXT

L: 4 --- key: (P)   value: Usluge računalne potpore

2 ML_TI_DOC

3 --- TI_CY   value: Belgium

3 --- TI_TOWN   value: Brüsszel

3 TI_TEXT

L: 4 --- key: (P)   value: Számítógépes támogatási szolgáltatások

2 ML_TI_DOC

3 --- TI_CY   value: Belgio

3 --- TI_TOWN   value: Bruxelles

3 TI_TEXT

L: 4 --- key: (P)   value: Servizi di assistenza informatica per computer

2 ML_TI_DOC

3 --- TI_CY   value: Belgija

3 --- TI_TOWN   value: Briuselis

3 TI_TEXT

L: 4 --- key: (P)   value: Kompiuterių palaikymo paslaugos

2 ML_TI_DOC

3 --- TI_CY   value: Beļģija

3 --- TI_TOWN   value: Brisele

3 TI_TEXT

L: 4 --- key: (P)   value: Datoru atbalsta pakalpojumi

2 ML_TI_DOC

3 --- TI_CY   value: il-Belġju

3 --- TI_TOWN   value: Brussell

3 TI_TEXT

L: 4 --- key: (P)   value: Servizzi ta' appoġġ għall-kompjuter

2 ML_TI_DOC

3 --- TI_CY   value: Belgia

3 --- TI_TOWN   value: Bruksela

3 TI_TEXT

L: 4 --- key: (P)   value: Usługi dodatkowe w zakresie sprzętu komputerowego

2 ML_TI_DOC

3 --- TI_CY   value: Bélgica

3 --- TI_TOWN   value: Bruxelas

3 TI_TEXT

L: 4 --- key: (P)   value: Serviços de assistência informática

2 ML_TI_DOC

3 --- TI_CY   value: Belgia

3 --- TI_TOWN   value: Bruxelles

3 TI_TEXT

L: 4 --- key: (P)   value: Servicii de asistenţă informatică

2 ML_TI_DOC

3 --- TI_CY   value: Belgicko

3 --- TI_TOWN   value: Brusel

3 TI_TEXT

L: 4 --- key: (P)   value: Počítačové podporné služby

2 ML_TI_DOC

3 --- TI_CY   value: Belgija

3 --- TI_TOWN   value: Bruselj

3 TI_TEXT

L: 4 --- key: (P)   value: Storitve računalniške podpore

2 ML_TI_DOC

3 --- TI_CY   value: Belgien

3 --- TI_TOWN   value: Bryssel

3 TI_TEXT

L: 4 --- key: (P)   value: Datastöd

1 ML_AA_NAMES

2 AA_NAME: GIAL/i-CITY

2 AA_NAME: GIAL/i-CITY

FORM_SECTION

1 F02_2014

2 LEGAL_BASIS

INFO: 32014L0024

2 CONTRACTING_BODY

3 ADDRESS_CONTRACTING_BODY

L: 4 --- key: (OFFICIALNAME)   value: GIAL/i-CITY

L: 4 --- key: (NATIONALID)   value: 0449.971.914_22290

L: 4 --- key: (ADDRESS)   value: Boulevard E. Jacqmain 95

L: 4 --- key: (TOWN)   value: Bruxelles

L: 4 --- key: (POSTAL_CODE)   value: 1000

INFO4: BE

4 COUNTRY

L: 4 --- key: (CONTACT_POINT)   value: Olivier Lens

L: 4 --- key: (PHONE)   value: +32 22295400

L: 4 --- key: (E_MAIL)   value: procurement@i-city.brucity.be

L: 4 --- key: (URL_GENERAL)   value: http://i-city.brucity.be/

L: 4 --- key: (URL_BUYER)   value: https://enot.publicprocurement.be/enot-war/preViewNotice.do?noticeId=376518

3 DOCUMENT_FULL

3 --- URL_DOCUMENT   value: https://enot.publicprocurement.be/enot-war/preViewNotice.do?noticeId=376518

3 ADDRESS_FURTHER_INFO_IDEM

3 --- URL_PARTICIPATION   value: https://eten.publicprocurement.be/etendering/viewWorkspacesBasedOnExtUrl.do?wsName=GIAL-20+0013-F02

3 --- CA_TYPE_OTHER   value: ASBL Communale

3 --- CA_ACTIVITY_OTHER   value: Informatique

2 OBJECT_CONTRACT

3 TITLE

L: 4 --- key: (P)   value: Service desk (Extended Support)

3 --- REFERENCE_NUMBER   value: GIAL-20 0013-F02_0

3 CPV_MAIN

4 CPV_CODE

3 TYPE_CONTRACT

3 SHORT_DESCR

L: 4 --- key: (P)   value: L’objet du présent marché consiste à offrir des services de support IT, en particulier les tâches d’un service desk, durant une période d’heures étendues, pendant une période d’heures exceptionnelles ou en cas de débordement.

3 --- VAL_ESTIMATED_TOTAL   value: 1000000.00

3 NO_LOT_DIVISION

3 OBJECT_DESCR

4 SHORT_DESCR

5 P: L’objet du présent marché consiste à offrir des services de support IT, en particulier les tâches d’un service desk, durant une période d’heures étendues, pendant une période d’heures exceptionnelles ou en cas de débordement.

4 AC

5 AC_PROCUREMENT_DOC

L: 4 --- key: (VAL_OBJECT)   value: 1000000.00

L: 4 --- key: (DURATION)   value: 12

4 RENEWAL

4 RENEWAL_DESCR

5 P: À défaut d’un congé notifié par l’adjudicateur à l’adjudicataire au moins trois mois avant sa date anniversaire, il est chaque fois tacitement reconduit pour un an.

4 NO_ACCEPTED_VARIANTS

4 OPTIONS

4 OPTIONS_DESCR

5 P: Voir cahier spécial des charges.

4 NO_EU_PROGR_RELATED

2 LEFTI

3 ECONOMIC_CRITERIA_DOC

3 TECHNICAL_CRITERIA_DOC

2 PROCEDURE

3 PT_OPEN

3 CONTRACT_COVERED_GPA

3 --- DATE_RECEIPT_TENDERS   value: 2020-08-26

3 --- TIME_RECEIPT_TENDERS   value: 11:00

3 LANGUAGES

INFO4: FR

4 LANGUAGE

INFO4: NL

4 LANGUAGE

3 --- DURATION_TENDER_VALID   value: 6

3 OPENING_CONDITION

L: 4 --- key: (DATE_OPENING_TENDERS)   value: 2020-08-26

L: 4 --- key: (TIME_OPENING_TENDERS)   value: 11:00

2 COMPLEMENTARY_INFO

3 NO_RECURRENT_PROCUREMENT

3 EINVOICING

3 EPAYMENT

3 ADDRESS_REVIEW_BODY

L: 4 --- key: (OFFICIALNAME)   value: Tribunal de première instance Bruxelles

L: 4 --- key: (ADDRESS)   value: Rue des Quatre-Bras 13

L: 4 --- key: (TOWN)   value: Bruxelles

L: 4 --- key: (POSTAL_CODE)   value: 1000

INFO4: BE

4 COUNTRY

3 --- DATE_DISPATCH_NOTICE   value: 2020-05-26

1 F02_2014

2 LEGAL_BASIS

INFO: 32014L0024

2 CONTRACTING_BODY

3 ADDRESS_CONTRACTING_BODY

L: 4 --- key: (OFFICIALNAME)   value: GIAL/i-CITY

L: 4 --- key: (NATIONALID)   value: 0449.971.914_22290

L: 4 --- key: (ADDRESS)   value: Jacqmainlaan 95

L: 4 --- key: (TOWN)   value: Brussel

L: 4 --- key: (POSTAL_CODE)   value: 1000

INFO4: BE

4 COUNTRY

L: 4 --- key: (CONTACT_POINT)   value: Olivier Lens

L: 4 --- key: (PHONE)   value: +32 22295400

L: 4 --- key: (E_MAIL)   value: procurement@i-city.brucity.be

L: 4 --- key: (URL_GENERAL)   value: http://i-city.brucity.be/

L: 4 --- key: (URL_BUYER)   value: https://enot.publicprocurement.be/enot-war/preViewNotice.do?noticeId=376518

3 DOCUMENT_FULL

3 --- URL_DOCUMENT   value: https://enot.publicprocurement.be/enot-war/preViewNotice.do?noticeId=376518

3 ADDRESS_FURTHER_INFO_IDEM

3 --- URL_PARTICIPATION   value: https://eten.publicprocurement.be/etendering/viewWorkspacesBasedOnExtUrl.do?wsName=GIAL-20+0013-F02

3 --- CA_TYPE_OTHER   value: gemeente VZW

3 --- CA_ACTIVITY_OTHER   value: informatica

2 OBJECT_CONTRACT

3 TITLE

L: 4 --- key: (P)   value: Service Desk (extended support)

3 --- REFERENCE_NUMBER   value: GIAL-20 0013-F02_0

3 CPV_MAIN

4 CPV_CODE

3 TYPE_CONTRACT

3 SHORT_DESCR

L: 4 --- key: (P)   value: Het voorwerp van deze opdracht is het leveren van IT-ondersteuningsdiensten, in het bijzonder de taken van een servicedesk, tijdens verlengde uren en tijdens uitzonderlijke uren of in het geval van overflow.

3 --- VAL_ESTIMATED_TOTAL   value: 1000000.00

3 NO_LOT_DIVISION

3 OBJECT_DESCR

4 SHORT_DESCR

5 P: Het voorwerp van deze opdracht is het leveren van IT-ondersteuningsdiensten, in het bijzonder de taken van een servicedesk, tijdens verlengde uren en tijdens uitzonderlijke uren of in het geval van overflow.

4 AC

5 AC_PROCUREMENT_DOC

L: 4 --- key: (VAL_OBJECT)   value: 1000000.00

L: 4 --- key: (DURATION)   value: 12

4 RENEWAL

4 RENEWAL_DESCR

5 P: De opdracht wordt stilzwijgend verlengd met telkens één (1) jaar, tenzij de aanbesteder de opdracht ten minste drie maanden voor de vervaldag opzegt bij de opdrachtnemer.

4 NO_ACCEPTED_VARIANTS

4 OPTIONS

4 OPTIONS_DESCR

5 P: Zie bijzonder bestek.

4 NO_EU_PROGR_RELATED

2 LEFTI

3 ECONOMIC_CRITERIA_DOC

3 TECHNICAL_CRITERIA_DOC

2 PROCEDURE

3 PT_OPEN

3 CONTRACT_COVERED_GPA

3 --- DATE_RECEIPT_TENDERS   value: 2020-08-26

3 --- TIME_RECEIPT_TENDERS   value: 11:00

3 LANGUAGES

INFO4: FR

4 LANGUAGE

INFO4: NL

4 LANGUAGE

3 --- DURATION_TENDER_VALID   value: 6

3 OPENING_CONDITION

L: 4 --- key: (DATE_OPENING_TENDERS)   value: 2020-08-26

L: 4 --- key: (TIME_OPENING_TENDERS)   value: 11:00

2 COMPLEMENTARY_INFO

3 NO_RECURRENT_PROCUREMENT

3 EINVOICING

3 EPAYMENT

3 ADDRESS_REVIEW_BODY

L: 4 --- key: (OFFICIALNAME)   value: Rechtbank van eerste aanleg Brussel

L: 4 --- key: (ADDRESS)   value: Quatre Brasstraat 13

L: 4 --- key: (TOWN)   value: Brussel

L: 4 --- key: (POSTAL_CODE)   value: 1000

INFO4: BE

4 COUNTRY

3 --- DATE_DISPATCH_NOTICE   value: 2020-05-26

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