Debt Management Services

avviso di preinformazione

Di seguito le informazioni riguardanti l'avviso 2019/S 213-522792 dell'anno 2019.

Amministrazione aggiudicatrice The Minister for the Cabinet Office acting through Crown Commercial Service 103 info
UNITED KINGDOM (UK) altri enti
Tipo di amministrazione aggiudicatrice Ministero o qualsiasi altra autorità nazionale o federale
Principali settori di attività Altro
Tipo di appalto Servizi
Codice CPV principale
Luogo di esecuzione UNITED KINGDOM (UK) altri
Paese EN; - country: UK
Tipo di documento Avviso di preinformazione senza indizione di gara
Procedura Non applicabile
Tipo di offerta Non applicabile
Criteri di aggiudicazione Non applicabile
Regolamento Unione Europea
Data di pubblicazione 2019-11-05 00:00:00
Scadenza 2020-10-30 00:00:00
Valori 25˙000˙000.00 GBP (valore totale stimato)
Informazioni collegate

Controlla i dati grezzi

Guarda i dati grezzi come da XML fornito dal TED.

TECHNICAL_SECTION

1 RECEPTION_ID: 19-535482-001

1 DELETION_DATE: 20201030

1 FORM_LG_LIST: EN

1 COMMENTS: From Convertor

LINKS_SECTION

1 XML_SCHEMA_DEFINITION_LINK

1 OFFICIAL_FORMS_LINK

1 FORMS_LABELS_LINK

1 ORIGINAL_CPV_LINK

1 ORIGINAL_NUTS_LINK

CODED_DATA_SECTION

1 REF_OJS

2 COLL_OJ: S

2 NO_OJ: 213

2 DATE_PUB: 20191105

1 NOTICE_DATA

2 NO_DOC_OJS: 2019/S 213-522792

2 URI_LIST

3 --- URI_DOC   value: http://ted.europa.eu/udl?uri=TED:NOTICE:522792-2019:TEXT:EN:HTML

2 LG_ORIG: EN

2 ISO_COUNTRY

INFO: UK

2 IA_URL_GENERAL: https://www.gov.uk/ccs

2 ORIGINAL_CPV: Collection agency services

INFOCODE: 79940000

2 ORIGINAL_CPV: IT services: consulting, software development, Internet and support

INFOCODE: 72000000

2 ORIGINAL_CPV: Industry specific software development services

INFOCODE: 72212100

2 ORIGINAL_CPV: Business transaction and personal business software development services

INFOCODE: 72212400

2 ORIGINAL_CPV: Financial analysis and accounting software development services

INFOCODE: 72212440

2 ORIGINAL_CPV: Financial analysis software development services

INFOCODE: 72212441

2 ORIGINAL_CPV: Financial systems software development services

INFOCODE: 72212442

2 ORIGINAL_CPV: Accounting software development services

INFOCODE: 72212443

2 ORIGINAL_CPV: Analytical, scientific, mathematical or forecasting software development services

INFOCODE: 72212460

2 ORIGINAL_CPV: Analytical or scientific software development services

INFOCODE: 72212461

2 ORIGINAL_CPV: Mathematical or forecasting software development services

INFOCODE: 72212462

2 ORIGINAL_CPV: Sales, marketing and business intelligence software development services

INFOCODE: 72212480

2 ORIGINAL_CPV: Business intelligence software development services

INFOCODE: 72212482

2 ORIGINAL_CPV: Database software development services

INFOCODE: 72212610

2 ORIGINAL_CPV: Security software development services

INFOCODE: 72212730

2 ORIGINAL_CPV: File security software development services

INFOCODE: 72212731

2 ORIGINAL_CPV: Data security software development services

INFOCODE: 72212732

2 ORIGINAL_CPV: Miscellaneous software development services and computer systems

INFOCODE: 72212900

2 ORIGINAL_CPV: Spreadsheets and enhancement software development services

INFOCODE: 72212990

2 ORIGINAL_CPV: Systems and technical consultancy services

INFOCODE: 72220000

2 ORIGINAL_CPV: Business analysis consultancy services

INFOCODE: 72221000

2 ORIGINAL_CPV: Data services

INFOCODE: 72300000

2 ORIGINAL_CPV: Data-processing services

INFOCODE: 72310000

2 ORIGINAL_CPV: Computer tabulation services

INFOCODE: 72311000

2 ORIGINAL_CPV: Data conversion services

INFOCODE: 72311100

2 ORIGINAL_CPV: Data entry services

INFOCODE: 72312000

2 ORIGINAL_CPV: Data preparation services

INFOCODE: 72312100

2 ORIGINAL_CPV: Optical character recognition services

INFOCODE: 72312200

2 ORIGINAL_CPV: Data capture services

INFOCODE: 72313000

2 ORIGINAL_CPV: Data collection and collation services

INFOCODE: 72314000

2 ORIGINAL_CPV: Data network management and support services

INFOCODE: 72315000

2 ORIGINAL_CPV: Data network support services

INFOCODE: 72315100

2 ORIGINAL_CPV: Data network management services

INFOCODE: 72315200

2 ORIGINAL_CPV: Data analysis services

INFOCODE: 72316000

2 ORIGINAL_CPV: Data storage services

INFOCODE: 72317000

2 ORIGINAL_CPV: Data transmission services

INFOCODE: 72318000

2 ORIGINAL_CPV: Data supply services

INFOCODE: 72319000

2 ORIGINAL_CPV: Database services

INFOCODE: 72320000

2 ORIGINAL_CPV: Added-value database services

INFOCODE: 72321000

2 ORIGINAL_CPV: Data management services

INFOCODE: 72322000

2 ORIGINAL_CPV: Content or data standardization and classification services

INFOCODE: 72330000

2 ORIGINAL_CPV: Research and development services and related consultancy services

INFOCODE: 73000000

2 ORIGINAL_CPV: Research and experimental development services

INFOCODE: 73100000

2 ORIGINAL_CPV: Research services

INFOCODE: 73110000

2 ORIGINAL_CPV: Experimental development services

INFOCODE: 73120000

2 ORIGINAL_CPV: Research and development consultancy services

INFOCODE: 73200000

2 ORIGINAL_CPV: Research consultancy services

INFOCODE: 73210000

2 ORIGINAL_CPV: Development consultancy services

INFOCODE: 73220000

2 ORIGINAL_CPV: Design and execution of research and development

INFOCODE: 73300000

2 ORIGINAL_CPV: Administration, defence and social security services

INFOCODE: 75000000

2 ORIGINAL_CPV: Administration services

INFOCODE: 75100000

2 ORIGINAL_CPV: General public services

INFOCODE: 75110000

2 ORIGINAL_CPV: Administrative services for business operations

INFOCODE: 75112000

2 ORIGINAL_CPV: Administrative services of agencies

INFOCODE: 75120000

2 ORIGINAL_CPV: Supporting services for the government

INFOCODE: 75130000

2 ORIGINAL_CPV: Government services

INFOCODE: 75131000

2 ORIGINAL_CPV: Legal services

INFOCODE: 79100000

2 ORIGINAL_CPV: Legal advisory and representation services

INFOCODE: 79110000

2 ORIGINAL_CPV: Legal advisory services

INFOCODE: 79111000

2 ORIGINAL_CPV: Legal representation services

INFOCODE: 79112000

2 ORIGINAL_CPV: Legal advisory and information services

INFOCODE: 79140000

2 ORIGINAL_CPV: Accounting, auditing and fiscal services

INFOCODE: 79200000

2 ORIGINAL_CPV: Accounting and auditing services

INFOCODE: 79210000

2 ORIGINAL_CPV: Accounting services

INFOCODE: 79211000

2 ORIGINAL_CPV: Bookkeeping services

INFOCODE: 79211100

2 ORIGINAL_CPV: Compilation of financial statements services

INFOCODE: 79211200

2 ORIGINAL_CPV: Auditing services

INFOCODE: 79212000

2 ORIGINAL_CPV: Financial auditing services

INFOCODE: 79212100

2 ORIGINAL_CPV: Fraud audit services

INFOCODE: 79212400

2 ORIGINAL_CPV: Custom broker services

INFOCODE: 79223000

2 ORIGINAL_CPV: Statistical services

INFOCODE: 79330000

2 ORIGINAL_CPV: Auction services

INFOCODE: 79342400

2 ORIGINAL_CPV: Electronic auction services

INFOCODE: 79342410

2 ORIGINAL_CPV: Business and management consultancy and related services

INFOCODE: 79400000

2 ORIGINAL_CPV: Business and management consultancy services

INFOCODE: 79410000

2 ORIGINAL_CPV: General management consultancy services

INFOCODE: 79411000

2 ORIGINAL_CPV: Financial management consultancy services

INFOCODE: 79412000

2 ORIGINAL_CPV: Office-support services

INFOCODE: 79500000

2 ORIGINAL_CPV: Telephone-answering services

INFOCODE: 79510000

2 ORIGINAL_CPV: Telephone operator services

INFOCODE: 79511000

2 ORIGINAL_CPV: Call centre

INFOCODE: 79512000

2 ORIGINAL_CPV: Mailing-list compilation and mailing services

INFOCODE: 79570000

2 ORIGINAL_CPV: Mailing services

INFOCODE: 79571000

2 ORIGINAL_CPV: Supply services of personnel including temporary staff

INFOCODE: 79620000

2 ORIGINAL_CPV: Supply services of office personnel

INFOCODE: 79621000

2 ORIGINAL_CPV: Investigation and security services

INFOCODE: 79700000

2 ORIGINAL_CPV: Investigation services

INFOCODE: 79720000

2 ORIGINAL_CPV: Detective agency services

INFOCODE: 79721000

2 ORIGINAL_CPV: Contract administration services

INFOCODE: 79994000

2 VALUES

3 --- VALUE   value: 25000000.00

1 CODIF_DATA

2 DS_DATE_DISPATCH: 20191031

2 AA_AUTHORITY_TYPE: Ministry or any other national or federal authority

INFOCODE: 1

2 TD_DOCUMENT_TYPE: Prior information notice without call for competition

INFOCODE: 0

2 NC_CONTRACT_NATURE: Services

INFOCODE: 4

2 PR_PROC: Not applicable

INFOCODE: 9

2 RP_REGULATION: European Union

INFOCODE: 4

2 TY_TYPE_BID: Not applicable

INFOCODE: 9

2 AC_AWARD_CRIT: Not applicable

INFOCODE: 9

2 MA_MAIN_ACTIVITIES: Other

INFOCODE: 8

2 HEADING: 01C01

2 INITIATOR: 01

TRANSLATION_SECTION

1 ML_TITLES

2 ML_TI_DOC

3 --- TI_CY   value: Обединено кралство

3 --- TI_TOWN   value: Ливърпул

3 TI_TEXT

L: 4 --- key: (P)   value: Услуги по събиране на плащания, вземания и дългове

2 ML_TI_DOC

3 --- TI_CY   value: Spojené království/Velká Británie

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Inkasní služby

2 ML_TI_DOC

3 --- TI_CY   value: Forenede Kongerige, Det

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Inkassovirksomhed

2 ML_TI_DOC

3 --- TI_CY   value: das Vereinigte Königreich

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Dienstleistungen von Inkassoagenturen

2 ML_TI_DOC

3 --- TI_CY   value: Ηνωμένο Βασίλειο

3 --- TI_TOWN   value: Λίβερπουλ

3 TI_TEXT

L: 4 --- key: (P)   value: Υπηρεσίες γραφείων είσπραξης χρεών

2 ML_TI_DOC

3 --- TI_CY   value: United Kingdom

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Collection agency services

2 ML_TI_DOC

3 --- TI_CY   value: Reino Unido

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Servicios de agencias de recaudación de fondos

2 ML_TI_DOC

3 --- TI_CY   value: Suurbritannia / Ühendkuningriik

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Inkassoettevõtte teenused

2 ML_TI_DOC

3 --- TI_CY   value: Yhdistynyt kuningaskunta

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Perintätoimistojen palvelut

2 ML_TI_DOC

3 --- TI_CY   value: Royaume-Uni

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Services des agences de recouvrement

2 ML_TI_DOC

3 --- TI_CY   value: Ríocht Aontaithe, an

3 --- TI_TOWN   value: Learpholl

3 TI_TEXT

L: 4 --- key: (P)   value: Collection agency services

2 ML_TI_DOC

3 --- TI_CY   value: Ujedinjena Kraljevina

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Usluge agencije za naplatu

2 ML_TI_DOC

3 --- TI_CY   value: Egyesült Királyság

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Pénzbehajtási szolgáltatások

2 ML_TI_DOC

3 --- TI_CY   value: Regno Unito

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Servizi di organismi di riscossione

2 ML_TI_DOC

3 --- TI_CY   value: Jungtinė Karalystė, Didžioji Britanija

3 --- TI_TOWN   value: Liverpulis

3 TI_TEXT

L: 4 --- key: (P)   value: Inkasavimo paslaugos

2 ML_TI_DOC

3 --- TI_CY   value: Apvienotā Karaliste

3 --- TI_TOWN   value: Liverpūle

3 TI_TEXT

L: 4 --- key: (P)   value: Iekasēšanas aģentūras pakalpojumi

2 ML_TI_DOC

3 --- TI_CY   value: Ir-Renju Unit

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Servizzi ta' l-aġenzija tal-ġbir

2 ML_TI_DOC

3 --- TI_CY   value: Verenigd Koninkrijk

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Dienstverlening door incassobureaus

2 ML_TI_DOC

3 --- TI_CY   value: Zjednoczone Królestwo

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Usługi agencji ściągających należności

2 ML_TI_DOC

3 --- TI_CY   value: Reino Unido

3 --- TI_TOWN   value: Liverpul

3 TI_TEXT

L: 4 --- key: (P)   value: Serviços das agências de cobrança

2 ML_TI_DOC

3 --- TI_CY   value: Regatul Unit

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Servicii de agenţii de recuperare

2 ML_TI_DOC

3 --- TI_CY   value: Spojené kráľovstvo

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Služby inkasných agentúr

2 ML_TI_DOC

3 --- TI_CY   value: Združeno kraljestvo

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Storitve posredovanja pri pobiranju različnih taks

2 ML_TI_DOC

3 --- TI_CY   value: Förenade kungariket

3 --- TI_TOWN   value: Liverpool

3 TI_TEXT

L: 4 --- key: (P)   value: Inkasso

1 ML_AA_NAMES

2 AA_NAME: The Minister for the Cabinet Office acting through Crown Commercial Service

FORM_SECTION

1 F01_2014

2 LEGAL_BASIS

INFO: 32014L0024

2 NOTICE

2 CONTRACTING_BODY

3 ADDRESS_CONTRACTING_BODY

L: 4 --- key: (OFFICIALNAME)   value: The Minister for the Cabinet Office acting through Crown Commercial Service

L: 4 --- key: (ADDRESS)   value: The Capital Building, Old Hall Street

L: 4 --- key: (TOWN)   value: Liverpool

L: 4 --- key: (POSTAL_CODE)   value: L3 9PP

INFO4: UK

4 COUNTRY

L: 4 --- key: (PHONE)   value: +44 3450103503

L: 4 --- key: (E_MAIL)   value: debt-management-services@crowncommercial.gov.uk

L: 4 --- key: (URL_GENERAL)   value: https://www.gov.uk/ccs

3 CENTRAL_PURCHASING

3 ADDRESS_FURTHER_INFO_IDEM

3 CA_TYPE

3 --- CA_ACTIVITY_OTHER   value: Public Procurement

2 OBJECT_CONTRACT

3 TITLE

L: 4 --- key: (P)   value: Debt Management Services

3 --- REFERENCE_NUMBER   value: RM6208

3 CPV_MAIN

4 CPV_CODE

3 TYPE_CONTRACT

3 SHORT_DESCR

L: 4 --- key: (P)   value: Crown Commercial Service as the authority intends to put in place a Pan Public Sector agreement for the provision of debt management services to be utilised by all UK Public Sector Bodies.

L: 4 --- key: (P)   value: The services that may be included but not be limited will be listed in the additional information Section VI.3).

3 --- VAL_ESTIMATED_TOTAL   value: 25000000.00

3 NO_LOT_DIVISION

3 OBJECT_DESCR

4 CPV_ADDITIONAL

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4 SHORT_DESCR

5 P: Debt Management Services.

3 --- DATE_PUBLICATION_NOTICE   value: 2020-01-14

2 PROCEDURE

3 NO_CONTRACT_COVERED_GPA

2 COMPLEMENTARY_INFO

3 INFO_ADD

L: 4 --- key: (P)   value: Services may include but not limited to:

L: 4 --- key: (P)   value: — data enrichment through multiple CR agencies,

L: 4 --- key: (P)   value: — analytics to segment customers into optimised collections strategies,

L: 4 --- key: (P)   value: — execute collections strategies: SMS/letter/inbound/outbound telephony,

L: 4 --- key: (P)   value: — performance manage panel of agencies,

L: 4 --- key: (P)   value: — customise collections strategies/comms based on performance/client requirements,

L: 4 --- key: (P)   value: — provide standard/bespoke data reports to inter alia, prevent debt creation, enable/enhance recovery/identify fraud,

L: 4 --- key: (P)   value: — process customer financial/non-financial update files,

L: 4 --- key: (P)   value: — compliance/oversight of customer journey information in line with collection strategies,

L: 4 --- key: (P)   value: — compliance/oversight of customer experience in line with FCA guidelines on vulnerability assessments, affordable repayment plans and signposting free debt advice,

L: 4 --- key: (P)   value: — comply with financial accreditation requirements for transparent passage of monies from customer to client,

L: 4 --- key: (P)   value: — provide management/financial information.

L: 4 --- key: (P)   value: This prior information notice is to signal an intention to commence market engagement with those within the debt management services market. If you are interested in being involved in the market engagement please express your interest by emailing debt-management-services@crowncommercial.gov.uk no later than midday on 18.11.2019. Further details will be provided to you.

L: 4 --- key: (P)   value: Your email must clearly state: the name of your organisation, and contact details for the individual(s) who will participating in the market engagement.

L: 4 --- key: (P)   value: You’re advised to monitor CCS’s Upcoming Deals web page for tender release dates. Link here https://www.crowncommercial.gov.uk/agreements/upcoming

L: 4 --- key: (P)   value: Crown Commercial Service (CCS) will use an eSourcing system for this competition and reserves the right to use an electronic auction. The eSourcing system we will use is [https://crowncommercialservice.bravosolution.co.uk].

L: 4 --- key: (P)   value: Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so.

L: 4 --- key: (P)   value: The value in II.1.5) is an indicative value over 2 years.

L: 4 --- key: (P)   value: The date in II.3) is the estimated date of publication, please refer to the CCS pipeline page https://www.crowncommercial.gov.uk/agreements/RM6208 for updates and monitor tenders electronic daily for the publication of the OJEU contract notice.

L: 4 --- key: (P)   value: ISO27001:2013 and cyber essentials plus certifications are mandatory for Central Government Contracts which involve handling sensitive personal information/special category data and providing certain ICT products and services. These certifications e defines a set of controls which, when properly implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet.

L: 4 --- key: (P)   value: To participate in the procurement for debt management and recovery services, bidders will be required to demonstrate that they are ISO 27001:2013 and Cyber Essential Plus certified.

L: 4 --- key: (P)   value: Bidders will also have to demonstrate their ability to meet security requirements set out in the Security Schedule to be released at the ITT stage. Bidders may be awarded a framework contract but shall not enter into any call-off contracts with buyers until they are able to demonstrate to CCS that they meet the security requirements as set out in the security schedule.

L: 4 --- key: (P)   value: The service that arise from this framework will involve the supplier holding material that has been assigned a protective marking under the Government Security Classifications Scheme (April 2014) of official/sensitive. Bidders will be required to implement their solution in accordance with the framework agreement Schedule, ‘Security Requirement and Plan’, to meet framework agreement requirements. This will be released at the ITT stage.

L: 4 --- key: (P)   value: This PIN is to advise that in line with the PCR 2015 we are using the open procedure for this competition and the timescale for the tender stage will be 15 calendar days.

3 --- DATE_DISPATCH_NOTICE   value: 2019-10-31

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