Opendata, web and dolomites


Education and Engagement for inclusive Design and Development of Digital Systems and Services

Total Cost €


EC-Contrib. €






Project "E2D3S2" data sheet

The following table provides information about the project.


Organization address
postcode: YO10 5DD

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country United Kingdom [UK]
 Project website
 Total cost 195˙454 €
 EC max contribution 195˙454 € (100%)
 Programme 1. H2020-EU.1.3.2. (Nurturing excellence by means of cross-border and cross-sector mobility)
 Code Call H2020-MSCA-IF-2015
 Funding Scheme MSCA-IF-EF-ST
 Starting year 2016
 Duration (year-month-day) from 2016-10-01   to  2018-09-30


Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    UNIVERSITY OF YORK UK (YORK NORTH YORKSHIRE) coordinator 195˙454.00


 Project objective

There is little clear and easily applicable advice and practical support for Information and Communication Technologies (ICT) designers and developers about how to design digital systems and services for older people. Yet the ageing population is acknowledged, and this means we need digital systems and services designed so that they are usable by older people. Otherwise, older people will increasingly be unable to use many of the services such as e-government and online financial services that are becoming an integral part of the everyday life of citizens. These systems and services also include those technologies that enhance interpersonal communication, such as social media. ICT designers and developers are key to implementing what policy makers, user organisations, and business and market strategists have been advocating for some time, namely: digital systems and services that are Designed for All. ‘Design for All’ is the term adopted by the European Commission to describe a design approach that: “encourages manufacturers and service providers to produce [..] technologies that are suitable for the elderly and people with disabilities, as much as the teenage techno wizard.” Although there are guidelines about developing accessible systems and services, but many are not useful to or usable by ICT designers and developers because they are: •outdated: not applicable to newer technologies (Web 2.0 applications, mobile web) •unreliable: not based on good empirical evidence from older users •unusable: not easily understood and used by designers and developers and do not fit into their working practices. Thus they fail to motivate designers and developers in sustained meaningful ways. The research will address these issues in order to create engaging, useful and usable assistance for designers and developers in the form of new evidence based guidelines encapsulated into a MOOC, with the goal of improving digital systems and services for older people in Europe.


year authors and title journal last update
List of publications.
2017 Darzentas, J. Petrie, H. and Darzentas, J.S.
Systems Thinking based Design intervention for supporting Healthy Ageing / Ageing-in-Place accepted to Relating Systems and Design Symposium 6,
published pages: , ISSN: , DOI:
2019 Darzentas, J. & Petrie, H.
Patient self-service paradigms in hospital and healthcare service design settings
published pages: , ISSN: , DOI:
Service Design and Service Thinking in Healthcare and Hospital Management, 2019-05-13
2019 Petrie, H. and Darzentas, J.
Digital Technology for Older People: A Review of Recent Research
published pages: , ISSN: , DOI:
The Oxford Handbook of Digital Technology and Society. 2019-05-13

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The information about "E2D3S2" are provided by the European Opendata Portal: CORDIS opendata.

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