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Co-VAL SIGNED

Understanding value co-creation in public services for transforming European public administrations

Total Cost €

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EC-Contrib. €

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Partnership

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Project "Co-VAL" data sheet

The following table provides information about the project.

Coordinator
ATHENS TECHNOLOGY CENTER ANONYMI BIOMICHANIKI EMPORIKI KAI TECHNIKI ETAIREIA EFARMOGON YPSILIS TECHNOLOGIAS 

Organization address
address: RIZAREIOU 10
city: ATHINA
postcode: 152 33
website: www.atc.gr

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country Greece [EL]
 Project website http://www.co-val.eu/
 Total cost 4˙461˙508 €
 EC max contribution 4˙461˙508 € (100%)
 Programme 1. H2020-EU.3.6.3. (Reflective societies - cultural heritage and European identity)
 Code Call H2020-SC6-CULT-COOP-2017-one-stage
 Funding Scheme RIA
 Starting year 2017
 Duration (year-month-day) from 2017-11-01   to  2020-10-31

 Partnership

Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    ATHENS TECHNOLOGY CENTER ANONYMI BIOMICHANIKI EMPORIKI KAI TECHNIKI ETAIREIA EFARMOGON YPSILIS TECHNOLOGIAS EL (ATHINA) coordinator 435˙000.00
2    The Lisbon Council for Economic Competitiveness and Social Renewal asbl BE (Brussels) participant 876˙000.00
3    UNIVERSIDAD DE ALCALA ES (ALCALA DE HENARES/MADRID) participant 467˙500.00
4    HOGSKOLEN I INNLANDET NO (ELVERUM) participant 448˙125.00
5    UNIVERSITE DE LILLE FR (LILLE) participant 429˙375.00
6    UNIVERSITAT KONSTANZ DE (KONSTANZ) participant 404˙500.00
7    ROSKILDE UNIVERSITET DK (ROSKILDE) participant 325˙571.00
8    THE UNIVERSITY OF EDINBURGH UK (EDINBURGH) participant 313˙125.00
9    UNIVERSITEIT MAASTRICHT NL (MAASTRICHT) participant 305˙312.00
10    BUDAPESTI CORVINUS EGYETEM HU (BUDAPEST) participant 177˙500.00
11    UNIVERSITA COMMERCIALE LUIGI BOCCONI IT (MILANO) participant 165˙750.00
12    PRICEWATERHOUSECOOPERS ADVISORY SPA IT (MILANO) participant 113˙750.00
13    UNIVERSITE DES SCIENCES ET TECHNOLOGIES DE LILLE - LILLE I FR (VILLENEUVE D'ASCQ) participant 0.00

Map

 Project objective

The main goal of Co-VAL is to discover, analyse, and provide policy recommendations for transformative strategies that integrate the co-creation of value in public administrations. The project aims to accomplish these objectives by conducting research on the paradigm shift from the traditional top-down model to demand and bottom-up driven models when citizens, civil servants, private, and third sector organizations voluntarily participate in the development of transformative innovations addressing changing needs and social problems. Co-VAL will push the boundaries of both research and practice by providing: i) a comprehensive and holistic theoretical framework for understanding value co-creation in public services from a service-dominant logic and a service innovation multiagent framework, ii) measurement and monitoring for transformations in the public sector by using both existing data and new metrics (large-scale survey), iii) investigation on 4 public-service-related co-creation areas of public sector transformation: digital transformation (including open platforms, big data, and digital service delivery), service design (including service blue-printing), government living labs, and innovative structural relationships (public-private innovation networks and social innovation), and iv) generation of sustainable impacts in public administration policy and practice by delivering actionable policy recommendations that build on the research findings, by tracking and monitoring how governments’ pilot projects and actions, and by facilitating peer to peer knowledge exchange to facilitate implementation. Co-VAL is a consortium of 13 teams from 11 EU countries formed by leading experts in public administration, co-creation and open governance, digital economy and service innovation. The consortium is organised to co-work with stakeholders representing central, regional and local administrations.

 Deliverables

List of deliverables.
Guidelines for country experts Documents, reports 2020-01-28 14:32:55
Co-Design of the databases Websites, patent fillings, videos etc. 2020-01-28 14:32:55
Report on cross country comparison on service design Documents, reports 2020-01-28 14:32:55
Draft questionnaires for cognitive testing plus the final questionnaires Documents, reports 2020-01-28 14:32:55
Online prototype tracker Websites, patent fillings, videos etc. 2020-01-28 14:32:55
Co-design of panel report Documents, reports 2020-01-28 14:32:55
Communication Plan Documents, reports 2020-01-28 14:32:55
Literature review on public service reform models Documents, reports 2020-01-28 14:32:55
Methodology for monitoring Documents, reports 2020-01-28 14:32:55
Mapping and instruments providing data on the co-creation of public services Documents, reports 2020-01-28 14:32:55
Research report on the case studies Documents, reports 2020-01-28 14:32:55
Project Website and Social Media Websites, patent fillings, videos etc. 2020-01-28 14:32:55

Take a look to the deliverables list in detail:  detailed list of Co-VAL deliverables.

 Publications

year authors and title journal last update
List of publications.
2019 Benoit Desmarchelier, Faridah Djellal, Faïz Gallouj
L’innovation dans les services publics à la lumière des paradigmes de l’administration publique et des perspectives des Service Innovation Studies
published pages: 91-120, ISSN: 2497-0107, DOI: 10.15122/isbn.978-2-406-09862-1.p.0091
European Review of Service Economics and Management 8-2 2020-04-01
2018 Desmarchelier , Benoît; Djellal , Faridah; gallouj , Faïz
Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation
published pages: , ISSN: , DOI:
HALSCHS November 2018 2020-04-01
2020 Desmarchelier, Benoît; Djellal, Faridah; gallouj, Faïz
\"Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation: Co-VAL EU funded project [770356] \"\"Understanding value co-creation in public services for transforming European public administrations\"\"\"
published pages: , ISSN: , DOI:
HALSCHS January 2020 2020-04-01
2019 Benoît Desmarchelier, Faridah Djellal, Faïz Gallouj
Users\' Involvement in Value Co‐Creation: The More the Better?
published pages: , ISSN: 1740-4754, DOI: 10.1111/emre.12365
European Management Review October 2019 2020-04-01
2019 Desmarchelier, Benoît
Service Economies and Complexity
published pages: 711-728, ISSN: , DOI:
Handbook of Service Science, Volume II 2 2020-04-01
2019 Benoît Desmarchelier, Faridah Djellal, Faïz Gallouj
Towards a servitization of innovation networks: a mapping
published pages: 1-30, ISSN: 1471-9037, DOI: 10.1080/14719037.2019.1637012
Public Management Review August 2019 2020-04-01
2019 Ines Mergel, Noella Edelmann, Nathalie Haug
Defining digital transformation: Results from expert interviews
published pages: 101385, ISSN: 0740-624X, DOI: 10.1016/j.giq.2019.06.002
Government Information Quarterly 36/4 2020-01-28
2019 Ines Mergel, Nicola Bellé, Greta Nasi
Prosocial Motivation of Private Sector IT Professionals Joining Government
published pages: 0734371X1988605, ISSN: 0734-371X, DOI: 10.1177/0734371x19886058
Review of Public Personnel Administration 2020-01-28
2019 Ines Mergel
Digital service teams in government
published pages: 101389, ISSN: 0740-624X, DOI: 10.1016/j.giq.2019.07.001
Government Information Quarterly 36/4 2020-01-28
2019 Lars Fuglsang and Ada Scupola
Theoretical and empirical evidence of public service innovation networks for social innovation (PSINSIs) in Denmark: A Systematic Literature Review
published pages: , ISSN: , DOI:
R&D Management conference “The innovation challenge: bridging research, industry and society”, Paris, France, June 17-21, 2019 2020-01-28
2019 Ada Scupola
Digital Transformation of PublicAdministration Services in Denmark:A Process Tracing Case Study
published pages: 261-284, ISSN: 1902-097X, DOI: 10.13052/nbjict1902-097x.2018.014
Nordic and Baltic Journal of Information and Communications Technologies 2018/1 2020-01-28
2019 Ines Mergel
Digitale Transformation als Reformvorhaben der deutschen öffentlichen Verwaltung
published pages: 162-171, ISSN: 1865-7192, DOI: 10.3224/dms.v12i1.09
der moderne staat – Zeitschrift für Public Policy, Recht und Management 12 1 2020-01-28
2018 Ines Mergel
Nutzerperspektive in den Vordergrund stellen
published pages: 22-24, ISSN: 1618-9876, DOI: 10.1007/s35114-018-0124-9
Innovative Verwaltung 40/10 2020-01-28
2018 Benoît Desmarchelier, Faridah Djellal, Faïz Gallouj
Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)
published pages: , ISSN: , DOI:
2020-01-28
2019 Ines Mergel
Digitale Verwaltung umsetzen
published pages: 32-33, ISSN: , DOI:
Innovative Verwaltung 2020-01-28
2018 Anthony Arundel, Carter Bloch, Barry Ferguson
Advancing innovation in the public sector: Aligning innovation measurement with policy goals
published pages: , ISSN: 0048-7333, DOI: 10.1016/j.respol.2018.12.001
Research Policy 2020-01-28

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