Explore the words cloud of the TEApot project. It provides you a very rough idea of what is the project "TEApot" about.
The following table provides information about the project.
TEA ILETISIM TEKNOLOJILERI SANAYI VE TICARET LIMITED SIRKETI
|Coordinator Country||Turkey [TR]|
|Total cost||71˙429 €|
|EC max contribution||50˙000 € (70%)|
1. H2020-EU.3. (PRIORITY 'Societal challenges)
2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs)
3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
|Duration (year-month-day)||from 2019-02-01 to 2019-07-31|
Take a look of project's partnership.
|1||TEA ILETISIM TEKNOLOJILERI SANAYI VE TICARET LIMITED SIRKETI||TR (ISTANBUL)||coordinator||50˙000.00|
According to recent studies, around 50% of all customer service calls to Internet Service Providers (ISPs) are related to issues with home Wi-Fi. Also, around 70% of all customers experience problems when streaming or downloading content over Wi-Fi in their homes. 75% of all customers expect their ISPs to solve their Wi-Fi related issues and 54% of all customers are willing to pay an extra of €4.5 per month if their ISP would provide a premium Wi-Fi service. Annual customer care cost alone amount to €11 million. Moreover, many dissatisfied customers do not prefer calling for a complaint, instead they silently churn by switching their service to another provider either immediately or when it comes time to renegotiate their service contract. Thus, in addition to the above mentioned costs, ISPs undertake unnecessary hardware replacement costs, customer churns and lost higher tier upsell opportunities. These findings demonstrate that there is solid need to diagnose and solve Wi-Fi problems remotely. TEA’s innovative solution, TEApot (TEA’s predictive optimization technology), comprises embedded (local) and cloud software modules that provide comprehensive, hardware-agnostic, real-time AI-driven, in-home network management. TEApot facilitates predictive maintenance and proactive control of home Wi-Fi networks, thus avoiding customer dissatisfaction. Furthermore, by being hardware-agnostic, TEApot facilitates rapid integration and deployment without device vendor lock-in. TEApot promises around 60% reduction in customer care costs, translating into €6.5 million in cost savings annually per 1 million subscribers. Additionally, TEApot brings new revenue and upsell opportunities for ISPs through the value-added services made possible by its advanced features. TEApot’s modular architecture enables scalable and flexible marketing opportunities.
Are you the coordinator (or a participant) of this project? Plaese send me more information about the "TEAPOT" project.
For instance: the website url (it has not provided by EU-opendata yet), the logo, a more detailed description of the project (in plain text as a rtf file or a word file), some pictures (as picture files, not embedded into any word file), twitter account, linkedin page, etc.
Send me an email (firstname.lastname@example.org) and I put them in your project's page as son as possible.
Thanks. And then put a link of this page into your project's website.
The information about "TEAPOT" are provided by the European Opendata Portal: CORDIS opendata.
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