Opendata, web and dolomites


On Time Emergency Response System

Total Cost €


EC-Contrib. €






 SECONDS project word cloud

Explore the words cloud of the SECONDS project. It provides you a very rough idea of what is the project "SECONDS" about.

pollution    below    incident    center    35    lives    supply    traffic    constitute    citizens    usability    roi    save    59    threshold    rate    asset    coverage    vehicles    mortality    produces    arrivals    ambulance    gets    time    emergency    estimate    dispatch    maximizing    gt    international    types    company    innovative    latter    locations    care    times    effort    jobs    assets    ems    ambulances    demand    critical    mileage    dispatchers    medical    crew    faster    hospitalization    staff    provides    positioning    maximum    uncertain    speed    predictive    50    12    arrangement    simultaneous    14    emergencies    driving    creation    operators    24    expansion    meet    mins    844    losses    ip    6m    patient    subscriptions    overtime    scenario    sizes    consulting    probability    monitoring    forecasts    complexity    persons    hospital    decisions    profits    valuable    severity    helpful    decide    hard    reducing    incidents    area    multiple    services    qualified    seconds    pressure    additional    centers    worse    location    survival    for    25    min    vehicle   

Project "SECONDS" data sheet

The following table provides information about the project.


Organization address
postcode: 1105 BP
website: n.a.

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country Netherlands [NL]
 Project website
 Total cost 71˙429 €
 EC max contribution 50˙000 € (70%)
 Programme 1. H2020-EU.3. (PRIORITY 'Societal challenges)
2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs)
3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
 Code Call H2020-SMEInst-2018-2020-1
 Funding Scheme SME-1
 Starting year 2019
 Duration (year-month-day) from 2019-03-01   to  2019-06-30


Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    STOKHOS B.V. NL (AMSTERDAM) coordinator 50˙000.00


 Project objective

For Emergency Medical Services (EMS), late arrivals and long response times constitute losses in lives and higher hospitalization costs. 5 mins is the best response time to save more lives and 12 mins is the maximum threshold EMS estimate for an ambulance to be helpful. These times, however, are hard to meet (>50% emergencies do not even meet the latter). In EMS dispatch centers, operators must assess emergencies in real time, based on their best effort to decide which vehicle arrangement is the most adequate for each scenario. Speed is critical, so pre-positioning vehicles is the key to meet the required response time. The high complexity of the system produces uncertain demand and supply (incidents and vehicle availability), which gets worse due to traffic, incident severity, multiple/simultaneous incidents, and different types/sizes of ambulances and associated equipment. SECONDS is an innovative, real-time vehicle management system for emergency dispatchers, maximizing coverage and reducing response time. It provides 35% ambulance arrivals below 12-min threshold time; it is able to manage simultaneous incidents in the same area; it forecasts locations with a higher emergency probability and provides predictive incident location, which means 25% less vehicle driving mileage, higher vehicle availability; faster patient delivery to hospital; less pollution. For EMS dispatch center operators, it will provide 2.5 faster response time, asset (vehicle medical staff) usability management, reduced cost and crew overtime, as well as better decisions – less pressure on operators – and better monitoring. For citizens/persons in need, it will bring a higher survival rate (up to 14% mortality reduction) and richer experience – better care. SECONDS will bring our company international expansion, valuable IP assets, €24.6M profits over 5 years via subscriptions/consulting, a ROI of 844% and the creation of 59 additional qualified jobs.

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The information about "SECONDS" are provided by the European Opendata Portal: CORDIS opendata.

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