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Impact of Cultural aspects in the management of emergencies in public Transport

Total Cost €


EC-Contrib. €






Project "IMPACT" data sheet

The following table provides information about the project.


Organization address
city: ROMA
postcode: 193

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country Italy [IT]
 Project website
 Total cost 1˙398˙912 €
 EC max contribution 1˙398˙912 € (100%)
 Programme 1. H2020-EU.3.7. (Secure societies - Protecting freedom and security of Europe and its citizens)
 Code Call H2020-DRS-2014
 Funding Scheme CSA
 Starting year 2015
 Duration (year-month-day) from 2015-05-01   to  2017-10-31


Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    DEEP BLUE SRL IT (ROMA) coordinator 288˙750.00
2    PROPRS Ltd. UK (Oxford) participant 237˙500.00
3    STICHTING VU NL (AMSTERDAM) participant 218˙025.00
4    UNIVERSITY OF LEEDS UK (LEEDS) participant 207˙387.00
5    NUOVO TRASPORTO VIAGGIATORI SPA IT (ROMA) participant 145˙000.00
7    ANADOLU UNIVERSITY TR (ESKISEHIR) participant 113˙750.00
8    URZAD MORSKI W GDYNI PL (GDYNIA) participant 68˙750.00


 Project objective

The objective of the IMPACT project is to investigate the essential role played by cultural factors in managing safety- and security-issues related to emergencies in public transport systems. The IMPACT Coordination and Supporting Action is aimed at analysing the different cultural behaviours for the prevention of emergencies with particular emphasis on risk and situational awareness perception of the different cultural groups; information to passengers with different socio-cultural backgrounds; cooperation towards prevention of security threats; security checks. Moreover, it is aimed at analysing the different cultural behaviours for the management of emergency events and the post-events with particular emphasis on: crowd management; management of first responders to care for different cultural groups; information to passengers. From the above analyses IMPACT will produce a cultural risk assessment methodology and the associated mitigation actions for the public transport sector also developing simulators and models; identify innovative solutions that can support public transport operators in improving the communication with passengers through tailored messages to the different cultural communities (via mobile phones and social networks) and other solutions to enhance the management of emergencies considering cultural aspects; develop best practices, dedicated training material and procedures for both public transport operators and first responders; develop policy recommendations for policy makers, regulators, municipalities and public transport operators. The IMPACT Consortium has an intercultural and interdisciplinary approach with an extensive expertise in different disciplines, ranging from social and cultural psychology, sociology and anthropology, to safety, security and emergency management and from computer-science to communication and event organization. The consortium is composed by 2 SMEs, 1 big Industry, 4 Universities and 1 National Authority.


List of deliverables.
Generalisation of IMPACT results to other domains Documents, reports 2019-05-30 13:44:51
Cultural Risk Assessment Methodology Report Documents, reports 2019-05-30 13:44:54
Dissemination material Websites, patent fillings, videos etc. 2019-05-30 13:44:56
Final dissemination and exploitation report Documents, reports 2019-05-30 13:44:55
Structured simulations for single agent domain model Documents, reports 2019-05-30 13:45:12
Synthesis of theoretical framework and translation into conceptual model Documents, reports 2019-05-30 13:45:08
Cultural Risk Assessment CBT Material Other 2019-05-30 13:44:59
Activity Report (RP2) Documents, reports 2019-05-30 13:44:57
Intelligent software agent design: analysis and support models Documents, reports 2019-05-30 13:44:52
Cultural-based Emergency Communication guidelines Documents, reports 2019-05-30 13:44:53
Theoretical framework of cross-cultural pedestrian and staff behaviour Documents, reports 2019-05-30 13:45:05
Cultural Risk Assessment Best Practices for Transport Hubs Documents, reports 2019-05-30 13:44:58
Stakeholder validation and networking activities Documents, reports 2019-05-30 13:44:53
Internal and external validation of the computational agent based model Documents, reports 2019-05-30 13:44:54
Policy recommendations definition and exploitation for multi-cultural emergency management in the transport Documents, reports 2019-05-30 13:44:54
Pilot training courses report Documents, reports 2019-05-30 13:44:52
Training Exercises, Modules and Packages Other 2019-05-30 13:44:47
Empirical data-sets and results Documents, reports 2019-05-30 11:33:36
Quality and Ethical Monitoring Plan Documents, reports 2019-05-30 11:33:29
Requirements and Key Scenario Application Documents, reports 2019-05-30 11:33:33
Dissemination and Exploitation Plan Documents, reports 2019-05-30 11:33:33
Communication framework requirements definition Documents, reports 2019-05-30 11:33:26
Review and critical analysis of multi-cultural crowd behaviour in case of emergency Documents, reports 2019-05-30 11:33:33
Activity Report (RP1) Documents, reports 2019-05-30 11:33:30

Take a look to the deliverables list in detail:  detailed list of IMPACT deliverables.


year authors and title journal last update
List of publications.
2017 Wal, C.N. van der, Hermans, A., Bosse, T.
Inducing Fear Difference Between Virtual Reality and 2D Video.
published pages: 711-720, ISSN: , DOI:
International Conference on Human-Computer Interaction, 2019-06-11
2016 Daniel Formolo, C. Natalie van der Wal
An Adaptive Simulation Tool for Evacuation Scenarios
published pages: 766-777, ISSN: , DOI: 10.1007/978-3-319-65340-2_62
Proceedings of the EPIA Conference of Artificial Intelligence 2019-06-11
2017 S. Rozzi, A. Golfetti, M. Minkov, M. Robinson, F. Şengür & C. Dambra
A taxonomical framework of socio-cultural hazards in transport hubs
published pages: 406 - 418, ISSN: 2041-904X, DOI:
International Journal of Safety and Security Engineering Vol. 7, No. 3 2019-06-11

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The information about "IMPACT" are provided by the European Opendata Portal: CORDIS opendata.

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