Opendata, web and dolomites


The Global Marketplace for Optimized Field Work Delivery

Total Cost €


EC-Contrib. €






 SERVIOPTIMAL project word cloud

Explore the words cloud of the SERVIOPTIMAL project. It provides you a very rough idea of what is the project "SERVIOPTIMAL" about.

business    market    optimization    gives    service    software    technologies    servioptimal    services    clients    esalto    fsm    oacute    tool    feasibility   

Project "SERVIOPTIMAL" data sheet

The following table provides information about the project.


Organization address
address: CALLE LLEIDA 60
city: LLEIDA
postcode: 25141
website: n.a.

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country Spain [ES]
 Total cost 71˙429 €
 EC max contribution 50˙000 € (70%)
 Programme 1. H2020-EU.2.1.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies - Information and Communication Technologies (ICT))
2. H2020-EU.2.3.1. (Mainstreaming SME support, especially through a dedicated instrument)
 Code Call H2020-SMEINST-1-2015
 Funding Scheme /SME-1
 Starting year 2015
 Duration (year-month-day) from 2015-06-01   to  2015-10-31


Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    ELECTRONICA SALTO SL ES (LLEIDA) coordinator 50˙000.00


 Project objective

'SERVIOPTIMAL (Field Service Work Optimization Manager) configures a new work order market, putting in contact the providers of technical services and the clients (persons or machines), demanding technical services. It is a new business tool, providing support to companies in the area of field service management (FSM), as Home Health Services, Operation & Maintenance, etc. On the provider side, it improves its operational efficiency and gives them a huge market to serve. On the client side, it gives them the better price and service quality. SERVIOPTIMAL is a Software as a Service (SaaS) tool, powerful, secure, scalable, easy to configure and integrate in multiple environments, that implements state of the art algorithms for the optimization of resources, artificial intelligence, and the newest software technologies to achieve the better performance and user experience in desktop and mobile apps. In 2013/14, Gartner analyzed the technologies for FSM and positioned them as strategic in its 'Magic Quadrant', assigning them a high capacity for growth. Furthermore, it was estimated that there is a penetration of FSM tools of only a 25%, and Europe can gain more market share. Moreover, the growth of “internet of things” (more than 50 billion devices in 2025) will act as a “killer application” to demand the service.

SERVIOPTIMAL is led by Electrónica Saltó, S.L. (ESALTO), a SME working in FSM field during the last 20 years, a turnover of >10 million €, and a staff of 170 people. At the present, it’s available a fully functional prototype (TRL=7), that is being tested by ESALTO and some potential clients. ESALTO has been investing during a lot of years and now has to enter in the commercial feasibility stage. The feasibility study will cover five areas: Technical, Economic, Legal, Operational and Scheduling, developing a Business Plan. The initiative has received the support of the Spanish Ministry of Economy and Competitiveness, due to its innovation characteristics.'

 Work performed, outcomes and results:  advancements report(s) 

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The information about "SERVIOPTIMAL" are provided by the European Opendata Portal: CORDIS opendata.

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