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Leveraging predictive technologies to increase operational & cost efficiencies in the European cargo claims value chain.

Total Cost €


EC-Contrib. €






Project "CroP" data sheet

The following table provides information about the project.


Organization address
address: KEMP HOUSE, 160 CITY ROAD
city: LONDON
postcode: EC1V 2NX
website: n.a.

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country United Kingdom [UK]
 Project website
 Total cost 71˙429 €
 EC max contribution 50˙000 € (70%)
 Programme 1. H2020-EU.3. (PRIORITY 'Societal challenges)
2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs)
3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
 Code Call H2020-SMEInst-2018-2020-1
 Funding Scheme SME-1
 Starting year 2018
 Duration (year-month-day) from 2018-11-01   to  2019-03-31


Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    OPTIMIZ LTD UK (LONDON) coordinator 50˙000.00


 Project objective

OPTIMIZ is a claims management service SME which is finding new paths for swift and effective claims resolution in the logistics industry. Through its secure digital platform, it intelligently connects cargo claimants to cargo carriers with the aim of fostering AI assisted claims negotiations.

Cargo claims in the shipping industry are complex, expensive and longwinded. In fact, a marine cargo claim against a shipping line could take anywhere between two months to six months. In some cases, it could take up to a year. The reasons for such extended claims lifecycle have been attributed to the many touch points in the claims process but also the lack of trust between both sides. Through its digital platform called CroP, OPTIMIZ is providing the tools necessary for reducing the claims lifecycle from many months to a few clicks and facilitating almost instant verification of claims supporting documents.

The innovative insights from OPTIMIZ founders ensure that users of CroP will be able to see immediate benefits from its use both in terms of operational efficiencies and claims administration costs.

With an initial focus on cargo insurers, the annual cargo premium in 2016 was about USD55B with over 60% of that going toward claims payment and associated costs. OPTIMIZ is targeting what is considered to be low value claims which generate the most work for experienced claims handlers on both sides.

Working sessions with leading shipping lines have confirmed a clear market need for CroP. OPTIMIZ now seeks for funding for a feasibility study.

Are you the coordinator (or a participant) of this project? Plaese send me more information about the "CROP" project.

For instance: the website url (it has not provided by EU-opendata yet), the logo, a more detailed description of the project (in plain text as a rtf file or a word file), some pictures (as picture files, not embedded into any word file), twitter account, linkedin page, etc.

Send me an  email ( and I put them in your project's page as son as possible.

Thanks. And then put a link of this page into your project's website.

The information about "CROP" are provided by the European Opendata Portal: CORDIS opendata.

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