ROBUST

Risk and Opportunity management of huge-scale BUSiness communiTy cooperation

Coordinatore	UNIVERSITAET KOBLENZ-LANDAU    more  Organization address address: Universitaetstrasse 1 city: Koblenz contact info Titolo: Prof. Nome: Steffen Cognome: Staab Email: send email Telefono: +49 261 287 2761 Fax: +49 261 287 2721
Nazionalità Coordinatore	Germany [DE]
Totale costo	10˙323˙562 €
EC contributo	6˙860˙500 €
Programma	FP7-ICT Specific Programme "Cooperation": Information and communication technologies
Code Call	FP7-ICT-2009-5
Funding Scheme	CP
Anno di inizio	2010
Periodo (anno-mese-giorno)	2010-11-01   -   2013-10-31

 Partecipanti

#	participant	country	role	EC contrib. [€]
1	UNIVERSITAET KOBLENZ-LANDAU  Organization address address: Universitaetstrasse 1 city: Koblenz contact info Titolo: Prof. Nome: Steffen Cognome: Staab Email: send email Telefono: +49 261 287 2761 Fax: +49 261 287 2721	DE (Koblenz)	coordinator	0.00
2	IBM ISRAEL - SCIENCE AND TECHNOLOGY LTD  Organization address address: 94 DERECH EM-HAMOSHAVOT city: PETACH TIKVA contact info Titolo: Ms. Nome: Meirav Cognome: Carmon Email: send email Telefono: +972 4 829 6542 Fax: +972 4 829 6112	IL (PETACH TIKVA)	participant	0.00
3	MeaningMine Ltd  Organization address address: Westland Square city: Dublin contact info Titolo: Mr. Nome: Jonathan Cognome: Woods Email: send email Telefono: 35316725847 Fax: 35316725847	IE (Dublin)	participant	0.00
4	NATIONAL UNIVERSITY OF IRELAND, GALWAY  Organization address address: University Road city: GALWAY contact info Titolo: Ms. Nome: Maria Cognome: Smyth Email: send email Telefono: +353 91 495015 Fax: +353 91 495541	IE (GALWAY)	participant	0.00
5	SAP AG  Organization address address: DIETMAR HOPP ALLEE city: WALLDORF contact info Titolo: Dr. Nome: Frank Cognome: Gottfried Email: send email Telefono: +49 6227 746998 Fax: +49 6227 7822166	DE (WALLDORF)	participant	0.00
6	SOFTWARE MIND SA  Organization address address: UL BOCIANA 22A city: KRAKOW contact info Titolo: Mr. Nome: Grzegorz Cognome: M?ynarczyk Email: send email Telefono: 0048 122523400 Fax: +48 12 2523401	PL (KRAKOW)	participant	0.00
7	TECHNISCHE UNIVERSITAET BERLIN  Organization address address: Strasse des 17 Juni city: BERLIN contact info Titolo: Ms. Nome: Simone Cognome: Ludwig Email: send email Telefono: +49 30 314 21371 Fax: +49 30 314 21689	DE (BERLIN)	participant	0.00
8	TEMIS S.A.  Organization address address: PLACE DU PALAIS ROYAL city: PARIS contact info Titolo: Mr. Nome: Stefan Cognome: Geissler Email: send email Telefono: +49 6221 13753 12 Fax: +49 6221 13753 14	FR (PARIS)	participant	0.00
9	THE OPEN UNIVERSITY  Organization address address: WALTON HALL city: MILTON KEYNES contact info Titolo: Ms. Nome: Jane Cognome: Whild Email: send email Telefono: +44 1908652907 Fax: +44 1908653169	UK (MILTON KEYNES)	participant	0.00
10	UNIVERSITY OF SOUTHAMPTON  Organization address address: Highfield city: SOUTHAMPTON contact info Titolo: Dr. Nome: Colin Cognome: Upstill Email: send email Telefono: +44 23 8076 0834 Fax: +44 23 8076 0833	UK (SOUTHAMPTON)	participant	0.00

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 Obiettivo del progetto (Objective)

Online communities generate major economic value and form pivotal parts of corporate expertise management, marketing, product support, CRM, product innovation and advertising. Communities can exceed millions of users and infrastructures must support hundreds of millions discussion threads that link together billions of posts. Current solutions fail to meet current challenges of scale and growth, let alone support for understanding and managing the business, social and economic objectives of the users, providers and hosts involved. Extensive research into novel solutions is required to deal with both the large-scale data management and analysis tasks as well as to understand and manage complex user behaviors and ecosystems in online business communities.ROBUST will create models and methods for describing, understanding and managing the users, groups, behaviours and needs of online communities. A highly scalable cloud and stream-based data management infrastructure will handle the real time analysis of large volumes of community data. Simulation and visualisation services will support detailed understanding, prediction and exploration of possible actions. A risk management framework will combine these tools within a methodology for the detection, tracking and management of both opportunities and threats to online community prosperity.Live industrial testbeds from SAP and IBM provide practical grounding and serve to assess project success. Applications include online communities in internet, extranet and intranet settings addressing customer support, knowledge sharing, and hosting services. The variety of testbeds will ensure generality of our approach as well as place stringent requirements on data volumes, scalability and real-time analysis. A virtual centre of excellence will promote the project results and stimulate engagement with the wider community. An exploitation strategy targeted at widespread take-up and use will assure long-term sustainability.