Opendata, web and dolomites


BotsAndUs - First Assistant Robot for Retail, Hospitality, Aiports and Real Estate Buildings

Total Cost €


EC-Contrib. €






 BOTSANDUS project word cloud

Explore the words cloud of the BOTSANDUS project. It provides you a very rough idea of what is the project "BOTSANDUS" about.

unsatisfaction    inconsistencies    boost    wp2    autonomously    bad    pound    degree    innovative    presented    events    trials    retail    install    companies    urgent    follow    interaction    reacting    serviceable    affordable    combines    prototype    social    full    explode    business    conversation    robotics    demand    pilot    caused    turnover    emotions    receiving    clients    bo    easily    hospitality    understaffing    wp4    centred    quality    middle    prepare    orders    annually    sales    wp3    east    uk    service    market    store    breakthrough    demonstrator    plan    thanks    verticals    losses    human    leads    superior    technological    37bn    customer    buildings    usa    created    87bn    worth    5bn    alone    cut    industry    units    robot    edge    airports    jobs    cutting    immediately    70    wp5    multiple    infrastructure    price    strategy    autonomous    scalable    trl6    technologies    144mil    insights    300k    wealth    carry    global    customers    tested    introducing    international    engineering    lack    estate    sciences    engage    botsandus    proven    commercialization   

Project "BOTSANDUS" data sheet

The following table provides information about the project.


Organization address
postcode: SL8 5JE
website: n.a.

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country United Kingdom [UK]
 Total cost 2˙649˙687 €
 EC max contribution 1˙854˙781 € (70%)
 Programme 1. H2020-EU.3. (PRIORITY 'Societal challenges)
2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs)
3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
 Code Call H2020-SMEInst-2018-2020-2
 Funding Scheme SME-2
 Starting year 2019
 Duration (year-month-day) from 2019-03-01   to  2021-02-28


Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    BOTSANDUS LTD UK (BOURNE END) coordinator 1˙854˙781.00


 Project objective

Bad customer service leads to losses of over £37Bn for companies in the UK and $87Bn in the US alone each year. The companies from retail, hospitality, airports and real estate-buildings, which are our four key business verticals, are facing issues of understaffing, lack of insights and in-store inconsistencies, leading to a high degree of customer unsatisfaction. Therefore, there is an urgent need of introducing new technologies to boost customer service quality and sales. BotsAndUs created Bo, a robot easy-to-use, able to autonomously approach and engage in conversation, reacting to emotions, with the best Human-Robot-Interaction features. This innovative breakthrough technology combines social sciences, human-centred design and cutting-edge engineering. The robot is unique, complex and superior to all other product on the market, leading to a cut of 70% of losses caused by bad customer service, yet at an affordable price. Bo was tested and presented to various international events and companies and there is currently a demand of over 1,000 units to be deployed immediately. Bo has been proven to work in prototype trials (TRL6), raising high interest from customers, receiving orders of about €300K. Our potential clients are from Europe, Middle East and USA. The technology is highly scalable and can be deployed easily within existing distribution systems. During Phase 2, BotsAndUs will develop a fully working demonstrator (WP2), install a production infrastructure (WP3), carry out full-scale trials with pilot partners (WP4) and prepare the business plan and commercialization strategy (WP5). BotsAndUs targets the global serviceable market currently worth about €5Bn annually, which thanks to technological advances is likely to explode. The goal is to reach a turnover of over €144Mil. in 5 years after Phase 2 implementation, creating multiple jobs within EU, while leading to a wealth of follow-on applications in the service robotics and autonomous technology industry.

Are you the coordinator (or a participant) of this project? Plaese send me more information about the "BOTSANDUS" project.

For instance: the website url (it has not provided by EU-opendata yet), the logo, a more detailed description of the project (in plain text as a rtf file or a word file), some pictures (as picture files, not embedded into any word file), twitter account, linkedin page, etc.

Send me an  email ( and I put them in your project's page as son as possible.

Thanks. And then put a link of this page into your project's website.

The information about "BOTSANDUS" are provided by the European Opendata Portal: CORDIS opendata.

More projects from the same programme (H2020-EU.3.;H2020-EU.2.3.;H2020-EU.2.1.)

In-Heal (2019)

Standardised administration device for raw medical herbs

Read More  

MCBD (2019)


Read More  

Genetta (2019)

Pole climbing solution to improve safety at work and to prevent fatal accidents in industrial climbing

Read More