Opendata, web and dolomites


The Intelligent Service Network Operator

Total Cost €


EC-Contrib. €






 ONEIO project word cloud

Explore the words cloud of the ONEIO project. It provides you a very rough idea of what is the project "ONEIO" about.

sourcing    cloud    secure    ready    markets    half    first    standardization    saas    separate    vendor    strategic    gartner    37    automated    maintenance    create    poor    full    cioreview    budgets    considering    massive    itil    offers    automation    integration    jobs    minutes    amount    majority    integrations    world    automatic    revenue    services    itsm    return    hardware    thanks    competitors    international    ticket    prototypes    skills    architecture    mrr    businesses    acclaim    outsourced    eliminates    ecosystems    decentralized    entities    provides    service    operational    siam    oneio    centralized    dedicate    complete    transparency    customer    innovative    inefficient    55    seize    investing    price    creation    manual    investments    received    nature    million    block    global    inclusive    incrase    revenues    flow    software    initial    layer    130    exclusively    scalable    desk    special    recurring    prestigious    spend    monthly    ebitda    client    solution   

Project "ONEIO" data sheet

The following table provides information about the project.


Organization address
postcode: 350
website: n.a.

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country Finland [FI]
 Total cost 1˙449˙000 €
 EC max contribution 1˙014˙300 € (70%)
 Programme 1. H2020-EU.3. (PRIORITY 'Societal challenges)
2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs)
3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
 Code Call H2020-SMEInst-2018-2020-2
 Funding Scheme SME-2
 Starting year 2019
 Duration (year-month-day) from 2019-10-01   to  2021-09-30


Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    ONEIO CLOUD OY FI (HELSINKI) coordinator 1˙014˙300.00


 Project objective

55% of global organizations manage their IT sourcing activities exclusively at an operational level, without considering a strategic layer. Large organizations still spend most of their IT resources in management, integration and maintenance tasks: 37% of large businesses dedicate the majority of their IT budgets to maintenance and management. Complex multi-client/multi-vendor ITSM ecosystems common for large organizations are the main reason for the application of non-automated, decentralized and inefficient processes. This results in a massive amount of manual work for operational Service Desk processing, leading to higher operational costs and poor customer experience.

At Service-Flow, we are developing the world’s first SaaS solution for Service Integration: ONEIO, a ready-to-use cloud-based system providing secure, scalable and reliable service integrations for all IT service processes. For less than half the price of its competitors, ONEIO offers an all-inclusive service that does not require separate maintenance costs, software or hardware investments, complex integrations or special service integration skills. Thanks to its SaaS-based nature and its innovative block-based architecture, ONEIO can be set up in minutes. ONEIO also eliminates the need to set up the solution for each new client or vendor. It provides full ITSM system automation, built-in support for ITIL and SIAM, automatic ticket creation, centralized multi-sourcing operational management, operational control, transparency of outsourced services and complete standardization. Service-Flow has already received international acclaim for ONEIO’s initial prototypes by prestigious entities, such as Gartner and CIOReview.

ONEIO will allow us to seize the European and global markets and reach EBITDA of €9.3 million in 5 years, incrase our Monthly REcurring Revenue (MRR) from €130,000 to €3 million, create 100 jobs, and reach revenues of €30.9 million. Investing in ONEIO will have a return of 7.9.

Are you the coordinator (or a participant) of this project? Plaese send me more information about the "ONEIO" project.

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The information about "ONEIO" are provided by the European Opendata Portal: CORDIS opendata.

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