Opendata, web and dolomites

Citibox SIGNED

Revolutionising the way in which parcels are delivered

Total Cost €


EC-Contrib. €






 Citibox project word cloud

Explore the words cloud of the Citibox project. It provides you a very rough idea of what is the project "Citibox" about.

revenue    missed    residential    attempts    connection    door    solutions    first    home    84    committed    cover    buildings    follows    ago    security    compatible    retailer    couriers    100    smart    deployment    efficiency    courier    automatic    running    enter    huge    installing    lockers    network    times    incur    manufacturer    installed    waiting    60    inside    centric    successfully    shops    parcel    verified    day    scalable    solves    building    cloud    waste    returns    company    time    universal    online    night    entries    tenants    5x    mailbox    extremely    business    logged    dpd    citibox    mailboxes    worldwide    electricity    shoppers    group    spaces    additional    delivered    strategy    70m    traffic    works    ups    parking    windows    disruption    solely    parcels    pick    public    ebitda    delays    market    normally    attempt    3m    proprietary    reception    electronic    2023    fundamentally    frustrated    hardware    wasted    cities    receive    carrier    apartment    internet    deliveries    180m   

Project "Citibox" data sheet

The following table provides information about the project.


Organization address
postcode: 46002
website: n.a.

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country Spain [ES]
 Total cost 2˙461˙562 €
 EC max contribution 1˙723˙093 € (70%)
 Programme 1. H2020-EU.3. (PRIORITY 'Societal challenges)
2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs)
3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
 Code Call H2020-SMEInst-2018-2020-2
 Funding Scheme SME-2
 Starting year 2019
 Duration (year-month-day) from 2019-10-01   to  2021-09-30


Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    CITIBOX SMART SERVICES SL ES (VALENCIA) coordinator 1˙723˙093.00


 Project objective

Parcel delivery at home still works the same way as 50 years ago. Couriers waste time running from apartment to apartment and incur huge costs in second and third attempts when users are not at home. Online shoppers are frustrated due to missed deliveries and time wasted waiting for the courier. Solutions in the market are solely company centric, installing electronic lockers in public spaces and pick-up shops, normally from a specific retailer or carrier. However, 84% of shoppers want to receive their parcels at home. Citibox solves this problem allowing all parcels to be delivered in smart mailboxes inside residential buildings. Citibox follows a fundamentally different approach: 1. Universal: any carrier can deliver into our smart mailboxes. 2. Open hardware: any mailbox manufacturer can produce their smart mailboxes compatible with our proprietary cloud operating system. 3. Scalable: extremely cost-effective hardware. No internet or electricity connection is required. Our smart mailboxes allow: - Online shoppers: Automatic reception and returns of parcels at their home, no more delays or missed parcels. - Couriers: 60% time reduction in delivery and 100% first attempt delivery. It allows night delivery, a huge business disruption: Citibox deployment includes automatic building door access system, providing increased security for tenants as all courier entries are logged. Verified couriers can enter buildings to deliver at Citibox smart mailboxes at any time of the day… and at night! No traffic no parking problems reduced delivery times additional delivery windows more parcels delivered per day = Up to 5x higher efficiency The largest courier worldwide (UPS) and the second largest in the EU (DPD Group) have already committed their support to Citibox If we successfully implement our strategy, by 2023 our network will cover 10 largest EU cities with 3M smart mailboxes installed in users’ buildings. We expect 180M€ revenue and 70M€ EBITDA in 2023.

Are you the coordinator (or a participant) of this project? Plaese send me more information about the "CITIBOX" project.

For instance: the website url (it has not provided by EU-opendata yet), the logo, a more detailed description of the project (in plain text as a rtf file or a word file), some pictures (as picture files, not embedded into any word file), twitter account, linkedin page, etc.

Send me an  email ( and I put them in your project's page as son as possible.

Thanks. And then put a link of this page into your project's website.

The information about "CITIBOX" are provided by the European Opendata Portal: CORDIS opendata.

More projects from the same programme (H2020-EU.3.;H2020-EU.2.3.;H2020-EU.2.1.)

Dyme (2019)

Dyme gives its users complete control over their financial situation. The Dyme application provides insight into users’ spending and subscriptions, and lets users cancel, negotiate, or switch any cont

Read More  

Presque (2019)

Smart Nursing Bra

Read More  

QTB4AMR (2019)

Utilizing an innovative chemical platform to defeat antimicrobial resistance

Read More