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Opendata, web and dolomites

Usersnap Suite

Analyzing Smart Bug Tracking and Customer Experience Feedback to Create and Evolve Software Products Users Love

Total Cost €

EC-Contrib. €

Partnership

Views

Outcomes and
results

Usersnap Suite project word cloud

Explore the words cloud of the Usersnap Suite project. It provides you a very rough idea of what is the project "Usersnap Suite" about.

tackle debugging billion business first transformation inform klaus worldwide software startups industry web developers consists companies create satisfy designers collected oriented ceo understand platform survey trauner teams head tracking solution digitization experiences digital haymo enhancements financial 19 som collecting contribution delivering classic actions data customers cpo suite plus meran dorfbauer visual serial ec launched single team promise founder entire strategy fail customer 2016 fastest josef april point successful market managers causes half feedback trillion florian individuals digitizing logging bug stakeholders few actionable era services exceptional grow care lifecycle follow chain dependent economy decisions society review usersnap mid big analyzing

Project "Usersnap Suite" data sheet

The following table provides information about the project.

Coordinator	USERSNAP GMBH Organization address address: INDUSTRIEZEILE 35 city: LINZ postcode: 4020 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.
Coordinator Country	Austria [AT]
Project website	https://usersnap.com
Total cost	71˙429 €
EC max contribution	50˙000 € (70%)
Programme	1. H2020-EU.3. (PRIORITY 'Societal challenges) 2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs) 3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
Code Call	H2020-SMEInst-2018-2020-1
Funding Scheme	SME-1
Starting year	2019
Duration (year-month-day)	from 2019-02-01 to 2019-07-31

Partnership

Take a look of project's partnership.

#	participants	country	role	EC contrib. [€]
1	USERSNAP GMBH USERSNAP GMBH Organization address address: INDUSTRIEZEILE 35 city: LINZ postcode: 4020 website: n.a. contact info title: n.a. name: n.a. surname: n.a. function: n.a. email: n.a. telephone: n.a. fax: n.a.	AT (LINZ)	coordinator	50˙000.00

Map

Project objective

In our digital era where most companies will be software dependent at some point, software failure still causes €1.5 trillion of financial loss. We know we have to follow the customer during the development process but half of startups fail because they do not satisfy a customer need . There is a need for a platform that allows easy collecting, logging, tracking and analyzing feedback to inform future product decisions. Usersnap Classic is a visual bug tracking and feedback solution that involves stakeholders across the entire implementation and end-user chain. It is used by web developers, web designers, and customer care managers worldwide. With all the feedback data collected, we want to now scale up to offer Usersnap Suite that allows our customers to understand better what enhancements and features will create the best value for their users and allow them to grow the fastest. The next few years promise to be exciting in terms of the way we tackle business tasks as teams and individuals. This makes way for Usersnap and allows us to tackle a SOM of €1.5 billion that consists of debugging and survey software plus the market we create with our Usersnap Suite. The Usersnap team includes Florian Dorfbauer, the CEO and founder, Haymo Meran, serial founder, and head of product, Josef Trauner, CPO for Usersnap, and Klaus-M. serial founder and our head of growth. We will help our customers make digital experiences exceptional and we will do this by delivering actionable feedback at every step of their digital lifecycle management. Usersnap can make a big contribution to the successful digitization of products and services. The EC launched on 19 April 2016 the first industry-related initiative of the Digital Single Market package. The mid-term review of the Digital Single Market strategy will focus on digitizing the European industry-oriented actions, aiming to manage digital transformation of our society and economy.

Are you the coordinator (or a participant) of this project? Plaese send me more information about the "USERSNAP SUITE" project.

For instance: the website url (it has not provided by EU-opendata yet), the logo, a more detailed description of the project (in plain text as a rtf file or a word file), some pictures (as picture files, not embedded into any word file), twitter account, linkedin page, etc.

Send me an email (fabio@fabiodisconzi.com) and I put them in your project's page as son as possible.

Thanks. And then put a link of this page into your project's website.

The information about "USERSNAP SUITE" are provided by the European Opendata Portal: CORDIS opendata.