Opendata, web and dolomites

Usersnap Suite

Analyzing Smart Bug Tracking and Customer Experience Feedback to Create and Evolve Software Products Users Love

Total Cost €

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EC-Contrib. €

0

Partnership

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 Usersnap Suite project word cloud

Explore the words cloud of the Usersnap Suite project. It provides you a very rough idea of what is the project "Usersnap Suite" about.

digital    2016    economy    klaus    industry    oriented    services    launched    visual    billion    platform    team    big    mid    experiences    entire    data    suite    developers    florian    contribution    tackle    understand    ceo    trillion    fastest    founder    enhancements    business    software    follow    grow    plus    digitization    fail    haymo    create    causes    half    transformation    debugging    customers    collecting    stakeholders    dependent    solution    tracking    inform    single    care    first    19    worldwide    ec    satisfy    cpo    logging    society    decisions    web    dorfbauer    actions    chain    promise    analyzing    successful    lifecycle    bug    actionable    head    usersnap    feedback    digitizing    april    classic    point    strategy    designers    collected    exceptional    survey    startups    consists    companies    serial    som    financial    delivering    meran    review    market    josef    few    managers    teams    customer    era    individuals    trauner   

Project "Usersnap Suite" data sheet

The following table provides information about the project.

Coordinator
USERSNAP GMBH 

Organization address
address: INDUSTRIEZEILE 35
city: LINZ
postcode: 4020
website: n.a.

contact info
title: n.a.
name: n.a.
surname: n.a.
function: n.a.
email: n.a.
telephone: n.a.
fax: n.a.

 Coordinator Country Austria [AT]
 Project website https://usersnap.com
 Total cost 71˙429 €
 EC max contribution 50˙000 € (70%)
 Programme 1. H2020-EU.3. (PRIORITY 'Societal challenges)
2. H2020-EU.2.3. (INDUSTRIAL LEADERSHIP - Innovation In SMEs)
3. H2020-EU.2.1. (INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies)
 Code Call H2020-SMEInst-2018-2020-1
 Funding Scheme SME-1
 Starting year 2019
 Duration (year-month-day) from 2019-02-01   to  2019-07-31

 Partnership

Take a look of project's partnership.

# participants  country  role  EC contrib. [€] 
1    USERSNAP GMBH AT (LINZ) coordinator 50˙000.00

Map

 Project objective

In our digital era where most companies will be software dependent at some point, software failure still causes €1.5 trillion of financial loss. We know we have to follow the customer during the development process but half of startups fail because they do not satisfy a customer need . There is a need for a platform that allows easy collecting, logging, tracking and analyzing feedback to inform future product decisions. Usersnap Classic is a visual bug tracking and feedback solution that involves stakeholders across the entire implementation and end-user chain. It is used by web developers, web designers, and customer care managers worldwide. With all the feedback data collected, we want to now scale up to offer Usersnap Suite that allows our customers to understand better what enhancements and features will create the best value for their users and allow them to grow the fastest. The next few years promise to be exciting in terms of the way we tackle business tasks as teams and individuals. This makes way for Usersnap and allows us to tackle a SOM of €1.5 billion that consists of debugging and survey software plus the market we create with our Usersnap Suite. The Usersnap team includes Florian Dorfbauer, the CEO and founder, Haymo Meran, serial founder, and head of product, Josef Trauner, CPO for Usersnap, and Klaus-M. serial founder and our head of growth. We will help our customers make digital experiences exceptional and we will do this by delivering actionable feedback at every step of their digital lifecycle management. Usersnap can make a big contribution to the successful digitization of products and services. The EC launched on 19 April 2016 the first industry-related initiative of the Digital Single Market package. The mid-term review of the Digital Single Market strategy will focus on digitizing the European industry-oriented actions, aiming to manage digital transformation of our society and economy.

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The information about "USERSNAP SUITE" are provided by the European Opendata Portal: CORDIS opendata.

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